The @

Marolt and Thomas Open Space Properties Currently in Planning More Info
Brush Creek Valley/Droste Mountain Park Interim Management Plan Has Been Implemented More Info
Freddie Fischer Park Management Plan Has Been Implemented More Info
Henry Stein Park Management Plan Has Been Implemented More Info
James H. Smith North Star Open Space Has Been Implemented More Info
Red Butte Open Space Has Been Implemented More Info
Smuggler Mountain Open Space Management Plan Has Been Implemented More Info
Lindsay Parcel Management Plan Has Been Implemented More Info
Cozy Point Management Plan In-Progress More Info
Stormwater Improvements Complete More Info

Info

closed Cardio Room0 people
closed Weight Room0 people
closed Yoga/Fitness Room0 people

Rules & Policies

  • General Rules & Policies
  • Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

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  • General Rules & Policies
  • Business Continuity Rules & Policies
  • ×
  • Business Continuity Rules & Policies
  • Aspen Recreation Center Rules & Policies
  • It is a Privilege to be Here

    As a patron, it is your privilege to be here and use our facilities. Please conduct yourself accordingly. Staff is here to make sure your experience with us is safe and enjoyable. Staff is here to assist you in every way that we can. Staff is not here for you to abuse.

    If you are not conducting yourself in an appropriate manner or are jeopardizing the safety of those around you, staff reserves the right to ask you to leave the facility.

    The Recreation staff reserve the right to cancel your membership without refund if the policies or procedures are not followed in accordance with City of Aspen, Recreation Department policies and procedures or state and federal laws and regulations.   The facility is a privilege to use and all users must be safe and secure in the facility.  The staff also reserve the right to ban any user/s from any amenity or the entire Recreation Facility for misuse of the facility or by not abiding by policies and procedure outlined in the facility and online.  This includes the Aspen Recreation Center, Aspen Ice Garden, Aspen Red Brick Recreation Center.  

    Obey All Rules - Safety First!

    The rules in place at our facility are meant to ensure the safety and enjoyment of all patrons who visit us. It is the staff’s job to enforce these rules. By entering our facility, patrons consent to follow our rules.

    Membership Policies

    General waivers and separate waivers for specific activities (especially for children under 18 years of age) must be signed at the time of pass purchase or activity registration.

    Membership and Activity Registration discounts are given for online purchases.

    Fun pass holders can bring in family and friends to receive the resident daily admission rate; however, the pass holder must be present!

    Monthly and annual passes are non-transferable and non-cash refundable.

    Punch Passes are valid for 18 months from the day of purchase or upon use of the last punch. Seasonal punch passes, such as those for golf and tennis, will expire at the end of the season or upon use of the last punch. 

    Punch passes are transferable as follows:

    Adults may share an Adult Punch Pass. Kids and Seniors may share either a Youth Punch Pass or a Senior Punch Pass (these passes are the same price!). Kids and Seniors may use an Adult Punch Pass. Adults may not use either a Senior or a Youth Punch Pass.

    The Recreation staff reserve the right to cancel your membership without refund if the policies or procedures are not followed in accordance with City of Aspen, Recreation Department policies and procedures or state and federal laws and regulations.   The facility is a privilege to use and all users must be safe and secure in the facility.  The staff also reserve the right to ban any user/s from any amenity or the entire Recreation Facility for misuse of the facility or by not abiding by policies and procedure outlined in the facility and online.  This includes the Aspen Recreation Center, Aspen Ice Garden, Aspen Red Brick Recreation Center.  

    Proof of Purchase

    All guests who do not hold a valid fun pass (membership) must pay the daily admission rate to use the facility. The daily admission is an all-inclusive, all-day pass that allows the holder to use the entire facility and come and go as he/she pleases. Proof of payment (receipt) is required upon re-entry. One daily admission can be used either at the ARC, the Red Brick or both facilities in one day. Staff reserves the right to request proof of purchase from any patron at any time.

    Alcohol / Smoking / Drug Policy

    Consuming alcohol, smoking cigarettes or marijuana, or using illegal drugs is not permitted inside any Aspen Parks or Recreation facility, including the Aspen Recreation Center, the Red Brick Recreation Center, the Aspen Ice Garden, and the Aspen Golf Course.

    Per Colorado’s Clean Indoor Air Act (2006), smoking is not permitted within a 15-foot radius of the entrance of an establishment.

    Under 8 Rule of Unaccompanied Minors

    The Aspen Recreation Center does not allow children under the age of eight (8) to be unaccompanied in the building. This rule also applies to children in the swimming pool. If a child is under 8 and wants to swim, he/she must be within arm’s reach of a responsible person 12 years of age or older or must be able to pass a lifeguard administered swimming test.

    ADA Compliance

    Our facility is ADA (Americans with Disabilities Act of 1990) compliant to the best of our abilities. Should you require an additional assistance, please see a staff member.

    Animal Policy

    No animals are allowed inside the ARC, in the yard adjacent to the pool, or on the surrounding fields. No animals are allowed inside the Red Brick Recreation Center. No animals are allowed in the Lewis Ice Arena or the Aspen Ice Garden.

    The only exception to this rule is if the animal is a service animal under the ADA law.

    Staff reserves the right to ask what task the service animal performs to assist its owner. Staff also reserves the right to ask a service animal to leave the building if the animal is disturbing other patrons or threatening their safety.

    Special Events - Building Hours

    All building hours are posted and enforced. Patrons may only access the facility during open hours. Any changes in building hours will be posted in advance both on our website and at the facility entrance. Special events that take place in our facility outside normal business hours do not give patrons the right to access and use our facility.

    Only Authorized Staff Allowed in Office Area

    Only authorized staff is allowed in the office area. We do not allow patrons, family members or anyone who is not an authorized employee to enter the office.

    Cardio / Weight / Fitness Room Access

    The cardio room, weight room and yoga/fitness room may be accessed by using a monthly or annual membership card at the self-swipe stations located at each door. If a guest has a punch pass or is paying for the daily admission, we provide him/her with a daily membership card in exchange for some sort of collateral (driver license, car keys…etc.).

    Guests must be at least 16 years old to access any of our fitness rooms: cardio room, yoga room, or weight room.

    To ensure patron safety, fully enclosed footwear must be worn at all times in the workout rooms.

    Keep Track of Your Personal Belongings

    It is your responsibility to keep track of your personal belongings. We are not responsible for any lost or stolen items.

    At the ARC, we provide rental locks at the front desk for your convenience.

    Locker Room Gender Specifications

    Once children reach the age of five (5), they are only allowed in the locker room of their gender. Boys five and over cannot go into the women’s locker room. Girls five and over cannot enter the men’s locker room.

    Parents of the opposite gender are not permitted to enter the locker room of the opposite gender to search for their children. Women cannot enter the men’s locker room to look for their sons. Men cannot enter the women’s locker room to look for their daughters. Staff are available to assist with locker room searches.

    Family changing rooms are available to accommodate parents with young children five years old and older. Family changing rooms are also available to those who identify as the opposite gender.

    Courtesy Computer / Printer

    At the front desk we provide access to a courtesy computer/printer for guests to use to purchase our memberships or register for activities online and print a receipt. The primary purpose of this computer is to facilitate our operations and assist our customers with acquiring information about our services. Any personal use of the computer takes second priority to the furthering of our business. This computer is especially not to be used by children to play games online.

    Guest Phone Policy

    We provide a courtesy phone in the lobby for guests to use to make local calls.

    At the ARC, you must dial 9 and then the phone number. No area code is necessary. Long-distance calls cannot be completed on this phone.

    At the Red Brick, just dial the phone number. No area code is necessary. Long-distance calls cannot be completed on this phone.

    Elevator Use

    The elevator is only to be used for its designated purpose: assisting patrons who are unable to use the stairs in moving between floors of the building. The elevator is not a toy and is not to be used for entertainment or playing games.

    TV Policy

    The TV in the lobby is provided as a courtesy to our guests. We ask that patrons keep the TV at a reasonable volume and only choose programs that are family friendly.

    Skate Rental Policy

    Although public skate is included in the daily admission fee, skate rentals are not included. Skate rentals may be paid for either at the front desk or the skate shop counter.

    Skate rentals are included in memberships (monthly, annual, and punch passes).

    Personal Cell Phone Use in Our Facilities

    Use of cell phones, and other mobile devices with recording capabilities, including voice recording, still cameras and video cameras are prohibited in the changing areas of the facility.  

    Photography, videotaping, filming or audio recording other guests are prohibited without prior written permission.  

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

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    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    Diving Board Rules

    James E. Moore Aquatics Center at the ARC

    Rule – Only one person is allowed on the board at a time.
    Reason – This could cause the other person to fall off the board

    Rule – Wait until the person in front of you has reached the ladder before jumping.
    Reason – This is to prevent a person from jumping on another person in the water.

    Rule – There is no running allowed on the diving board.
    Reason – The diving board becomes wet and has a possibility of become very slick.

    Rule – Only one bounce is allowed on the board.
    Reason – Multiple bounce could cause a person to bounce off the board accidentally.

    Rule – Patrons must dive or jump forward, straight out from the diving board.
    Reason – This will prevent the diver from hitting the side of the pool or lane ropes.

    Rule – Children may not use floatation devices when jumping off of the diving board.
    Reason – Floatation devices are prone to coming off the child when hitting the water.

    Rule – Patrons may not catch children from the diving board.
    Reason – There is a possibility of a collision and injury.

    Rule – The diving blocks are for the use of competitive swimmers only. They are to be used under direct supervision of a USA Swimming member coach, and swimmer must have completed their diving progressions to be allowed on the block.
    Reason – This is a requirement by USA Swimming's Board of Directors.

    Hot Tub Rules

    Rule-No child under the age of 5 allowed in spa.
    Reason-Young children can quickly become over heated and have a difficult time regulating their temperature which can cause serious injury.

    Rule-The recommended time for use is no longer than 15 minutes.
    Reason-Extended use can cause dizziness, nausea, drops in blood pressure, which can result in serious injury.

    Rule-If you are diabetic, elderly, pregnant, prone to high/low blood pressure, suffering from heart disease, or on medication, please see your physician’s advice before entering the spa.
    Reason- Being exposed to high heat while relating to any of the above scenarios can result in serious injury or illness.

    Lap Lane Usage Rules

    Rule-Lap lanes are based on a first come first serve basis.
    Reason-The ARC does not take lap lane reservations and patrons may be asked to share if all lanes open for use are occupied.

    Rule-Patrons may not swim on the outside of lanes, under the diving board, while diving board is in use.
    Reason- Patrons swimming under the diving board, even off to the side, while diving board is open are at risk of being jumped on by patrons using the diving board which can result in serious injury to both parties involved.

    Rule-Lap lanes are only to be used for lap swimming, swim lessons, or swim testing.
    Reason- When activities other than lap swimming are occurring in lap lanes it prevents
    patrons who want to swim laps from doing so, as well as disrupts the patrons swimming laps in neighboring lanes.

    Lazy River Rules

    Rule – Personal rafts are not allowed in the lazy river.
    Reason – Rafts can tip over causing patrons to hit their head on the narrow walls, or become stuck under the raft. Rafts can also cause the river to become too crowded, not allowing patrons to pass by safely. Pool noodles are provided as a safer and more respectable alternative.

    Rule-Sitting, standing, and climbing over rocks and dividing walls is prohibited.
    Reason- Rocks can become slippery and patrons can over jump, hitting the walls across from them, which can result in injury. It also prevents patrons from getting jumped on through the narrow current. Small children or non-swimmers can fall or jump off of the narrow walls into the river causing parents or guardians to be out of arms reach resulting in serious injury or drowning.

    Rule- Patrons may be asked to exit the river if there is suspicion of fatigue or lack of swimming ability to eventually exit safely.
    Reason- It is the lifeguard’s responsibility to recognize and prevent dangerous situations that can become life threatening. If patrons appear that they will be unable to exit the river safely, the lifeguard may ask the patron to stay out of the lazy river entirely, or take a break from it until the patron is able to perform strong swimming ability.

    Pool Area Rules

    James E. Moore Aquatics Center at the ARC

    Rule – All children under the age of 8 years old must be supervised at all times by another guest of 12 years or older within arms reach. Children of ages 8 to 12 are eligible to be in the pool without direct supervision as long as swimming skills have been demonstrated to a lifeguard by performing a swim test of one length of the lap pool. **Children under the age of 7 may also demonstrate skills by doing the same swim test.
    Reason – We require that all children that are learning or do not have skills have additional supervision.

    Rule – Children of diaper wearing age must wear swim diapers.
    Reason – Normal diapers will break down in the water and cause leakage and contamination of the pool water.

    Rule – Showers are to be taken before entering any of the pools.
    Reason – This is a requirement by the State of Colorado Health Department. This also helps keep our pools clean.

    Rule – Glass containers are not allowed anywhere in the pool area.
    Reason – If accidentally broken, glass is very sharp and hard to locate if in the water. The pool must be drained in order to ensure every piece of glass is located.

    Rule – Proper swimming attire is required in the pool.
    Reason – Cut-offs cause blockage of our filters and damage the slide, and t-shirts are a detriment to your swimming ability and others around you.

    Rule – Personal floatation devices are to be used only with direct supervision of an adult.
    Reason – Children have a tendency to get overconfident with personal floatation devices and could get themselves in trouble if it comes off.

    Rule – Children may need to take a swimming test before being allowed in the deep end, lazy river, or the on the slide.
    Reason – Children have the tendency to over estimate their swimming ability and could get themselves in a situation that they could not handle.

    Rule – Walking is the fastest speed allowed on the deck.
    Reason – The pool deck is notorious for becoming wet and slick. Any speed faster than walking could result in an accident.

    Rule – Swimmers are not allowed in the diving area while diving board is open.
    Reason – This prevents divers from landing on a person below them.

    Rule – Patrons shall not eat or drink while in or partially in the aquatic area, except in designated areas. Gum is not permitted in the pool area.
    Reason – Food and gum are chocking hazards for patrons and also are bad for the filtration system.

    Rule – Lap swimming equipment, kickboards, pull buoys, hand paddles, and diving bricks are to be used for lap swimming and lessons only.
    Reason – If not used properly, the equipment can cause harm to patrons and/or result in damaged equipment.

    Rule – Alcoholic beverages, tobacco, or illegal drugs are not permitted. Smoking tobacco or marijuana is not permitted within 15 feet of the facility or on surrounding fields or courts.
    Reason – Impairs swimmers and is also a City of Aspen ordinance.

    Rule – Floatation devices are at the discretion of the lifeguard on duty.
    Reason – Depending on the number of patrons and the size of the floatation device, this could hinder the safety of those in the pool.

    Rule – Swim only when there is a lifeguard on duty.
    Reason – State of Colorado require that a lifeguard be on duty in any public swimming pool.

    Rule – Animals shall not be permitted in pool or pool area. Exceptions are patrol animals accompanying security or police officers, or guide animals and service animals accompanying blind, visually handicapped, deaf, partially deaf, or otherwise physically disabled persons.
    Reason – Animals can sometimes contaminate the water and spread germs that cause disease.

    Rule – Patrons must enter only through the locker room or yard entrances and only after checking in at the front desk.
    Reason – Patrons entering the aquatics facility through unauthorized entrances and without checking in can be charged with theft of service, are a liability to the facility, and can pose as a danger to other patrons and staff.

    Rule – Persons having any considerable area of exposed sub-epidermal tissue, cuts, or known or recognizable contagious diseases, shall not be permitted to use the pool.
    Reason – To prevent the spread of disease and blood-borne pathogens to fellow patrons and staff.

    Rule – Spitting or blowing the nose in the pool shall be strictly prohibited.
    Reason – This keeps pools clean and aides in prevention of spreading bacterial hazards.

    Rule – Shoes with mud, sand, grass, ice melt, debris, or other contaminants are not permitted on the pool deck. Ski boots are not permitted on the pool deck.
    Reason – Contaminants cause blockages to pool filters. Ski boots or wet shoes also pose as a slip hazard on the pool deck.

    Rule – Flotation devices, such as rafts or inner tubes, are permitted at the discretion of the lifeguard on duty.
    Reason – Depending on the number of patrons and the size of the flotation device, this could hinder the safety of those in the pool. Pool noodles are provided by the facility for patron use.

    Rule – Baby floats given out by the ARC are only to be used by infants (ages 6 -24 months), or children who weigh 33lbs (15kg) or less in the water depth where their feet cannot touch.
    Reason – Children who are too large for the rafts have an increased risk of crawling out of the raft, tipping over, and becoming stuck upside down.

    Rule – Toys brought in by patrons that are meant for outside play, such as hard footballs, baseballs, softballs, soccer balls, tennis balls, etc., are not permitted.
    Reason – These toys can cause great harm to patrons.

    Rule – Patrons may not dive, or enter head first in any areas of the leisure pool, hot tub, or shallow end of the lap pool.
    Reason – These areas of the pool are too shallow for head first entry and could result in serious injury, including a spinal injury. The deep end of the lap pool is the only area designated for head first entry.

    Rule – Swim team equipment if not to be used by patrons.
    Reason – Swim team equipment has been purchased by the members of the swim team. It is not property of the Aspen Recreation Center.

    Rule – The ARC does not loan out goggles. Goggles can be purchased at the front desk.
    Reason – Sharing goggles increases risk of spreading eye disease such as pink eye.

    Rule – Any excessive behavior or horseplay, such as chicken fighting, pushing or throwing patrons into the pool, dodgeball, or wrestling and rough housing, is not permitted.
    Reason – These activities are hazardous to patrons whether participating or not.

    Rule – Sitting, standing, and climbing over rocks and dividing walls is prohibited.
    Reason – Rocks can become slippery, causing patrons to fall and injure themselves or others.

    Rule – Prolonged breath holding or breath holding contests are prohibited.
    Reason – Prolonged underwater swimming for distance and breath-holding for time are extremely dangerous and can cause patrons to hyperventilate. Hyperventilating in the water can cause patrons to pass out and drown.

    Rule – Patrons may not sit or stand on other patron's shoulders in any of the pools.
    Reason – Patrons on shoulders may fall off resulting in injury to themselves or other patrons. Patrons holding others on their shoulders may become trapped under water resulting in injury or drowning.

    Slide Rules

    James E. Moore Aquatic Center at the ARC

    Rule - Patrons must enter the slide in feet first, face up and one person at a time.
    Reason – This is to prevent injury to oneself or another person in front of them.

    Rule – Exit the landing area immediately.
    Reason – This is to prevent a collision with the next person using the water slide.

    Rule – Children must be at least four feet zero inches (48") or taller to ride the slide.
    Reason – The landing area is three and one half feet deep, and any children under that height may have problems with the current in the landing area.

    Rule – Parents may not ride the slide with their children.
    Reason – There is a large possibility of injury in a collision between the child and parent in the slide and in the landing area, it is also a requirement by the slide company to comply with insurance.

    Rule – Parents are not allowed to catch children out of the slide in the landing area.
    Reason – There is a strong possibility of injury due to a collision out of the slide.

    Rule – Patrons using the slide are not allowed to stop at any point during the ride.
    Reason – This could cause injury to the person if another person comes down the slide while a person is still in the tube.

    Rule – Patrons using the slide must walk up the stairs to the top of the slide.
    Reason – Running up the stairs could cause an accident and injury.

    Rule – Patrons may not use rafts, mats, or other flotation devices or objects on the slide.
    Reason – The slide is not designed for use of these devices and objects.

    Steam Room & Sauna Rules

    Rule-Patrons under the age of 16 are not allowed in the steam room or the sauna at any time.
    Reason- Young children can quickly become over heated and have a difficult time regulating their temperature which can cause serious injury

    Rule-The recommended time for use is no longer than 15 minutes
    Reason-Extended use can cause dizziness, nausea, drops in blood pressure, which can result in serious injury

    Rule-If you are diabetic, elderly, pregnant, prone to high/low blood pressure, suffering from heart disease, or on medication, please see your physician’s advice before entering the spa.
    Reason- Being exposed to high heat while relating to any of the above scenarios can result in serious injury or illness.

    ×
  • Aspen Recreation Center Rules & Policies
  • James E. Moore Pool Rules & Policies
  • Pool Area Rules

    James E. Moore Aquatics Center at the ARC

    Rule – All children under the age of 8 years old must be supervised at all times by another guest of 12 years or older within arms reach. Children of ages 8 to 12 are eligible to be in the pool without direct supervision as long as swimming skills have been demonstrated to a lifeguard by performing a swim test of one length of the lap pool. **Children under the age of 7 may also demonstrate skills by doing the same swim test.
    Reason – We require that all children that are learning or do not have skills have additional supervision.

    Rule – Children of diaper wearing age must wear swim diapers.
    Reason – Normal diapers will break down in the water and cause leakage and contamination of the pool water.

    Rule – Showers are to be taken before entering any of the pools.
    Reason – This is a requirement by the State of Colorado Health Department. This also helps keep our pools clean.

    Rule – Glass containers are not allowed anywhere in the pool area.
    Reason – If accidentally broken, glass is very sharp and hard to locate if in the water. The pool must be drained in order to ensure every piece of glass is located.

    Rule – Proper swimming attire is required in the pool.
    Reason – Cut-offs cause blockage of our filters and damage the slide, and t-shirts are a detriment to your swimming ability and others around you.

    Rule – Personal floatation devices are to be used only with direct supervision of an adult.
    Reason – Children have a tendency to get overconfident with personal floatation devices and could get themselves in trouble if it comes off.

    Rule – Children may need to take a swimming test before being allowed in the deep end, lazy river, or the on the slide.
    Reason – Children have the tendency to over estimate their swimming ability and could get themselves in a situation that they could not handle.

    Rule – Walking is the fastest speed allowed on the deck.
    Reason – The pool deck is notorious for becoming wet and slick. Any speed faster than walking could result in an accident.

    Rule – Swimmers are not allowed in the diving area while diving board is open.
    Reason – This prevents divers from landing on a person below them.

    Rule – Patrons shall not eat or drink while in or partially in the aquatic area, except in designated areas. Gum is not permitted in the pool area.
    Reason – Food and gum are chocking hazards for patrons and also are bad for the filtration system.

    Rule – Lap swimming equipment, kickboards, pull buoys, hand paddles, and diving bricks are to be used for lap swimming and lessons only.
    Reason – If not used properly, the equipment can cause harm to patrons and/or result in damaged equipment.

    Rule – Alcoholic beverages, tobacco, or illegal drugs are not permitted. Smoking tobacco or marijuana is not permitted within 15 feet of the facility or on surrounding fields or courts.
    Reason – Impairs swimmers and is also a City of Aspen ordinance.

    Rule – Floatation devices are at the discretion of the lifeguard on duty.
    Reason – Depending on the number of patrons and the size of the floatation device, this could hinder the safety of those in the pool.

    Rule – Swim only when there is a lifeguard on duty.
    Reason – State of Colorado require that a lifeguard be on duty in any public swimming pool.

    Rule – Animals shall not be permitted in pool or pool area. Exceptions are patrol animals accompanying security or police officers, or guide animals and service animals accompanying blind, visually handicapped, deaf, partially deaf, or otherwise physically disabled persons.
    Reason – Animals can sometimes contaminate the water and spread germs that cause disease.

    Rule – Patrons must enter only through the locker room or yard entrances and only after checking in at the front desk.
    Reason – Patrons entering the aquatics facility through unauthorized entrances and without checking in can be charged with theft of service, are a liability to the facility, and can pose as a danger to other patrons and staff.

    Rule – Persons having any considerable area of exposed sub-epidermal tissue, cuts, or known or recognizable contagious diseases, shall not be permitted to use the pool.
    Reason – To prevent the spread of disease and blood-borne pathogens to fellow patrons and staff.

    Rule – Spitting or blowing the nose in the pool shall be strictly prohibited.
    Reason – This keeps pools clean and aides in prevention of spreading bacterial hazards.

    Rule – Shoes with mud, sand, grass, ice melt, debris, or other contaminants are not permitted on the pool deck. Ski boots are not permitted on the pool deck.
    Reason – Contaminants cause blockages to pool filters. Ski boots or wet shoes also pose as a slip hazard on the pool deck.

    Rule – Flotation devices, such as rafts or inner tubes, are permitted at the discretion of the lifeguard on duty.
    Reason – Depending on the number of patrons and the size of the flotation device, this could hinder the safety of those in the pool. Pool noodles are provided by the facility for patron use.

    Rule – Baby floats given out by the ARC are only to be used by infants (ages 6 -24 months), or children who weigh 33lbs (15kg) or less in the water depth where their feet cannot touch.
    Reason – Children who are too large for the rafts have an increased risk of crawling out of the raft, tipping over, and becoming stuck upside down.

    Rule – Toys brought in by patrons that are meant for outside play, such as hard footballs, baseballs, softballs, soccer balls, tennis balls, etc., are not permitted.
    Reason – These toys can cause great harm to patrons.

    Rule – Patrons may not dive, or enter head first in any areas of the leisure pool, hot tub, or shallow end of the lap pool.
    Reason – These areas of the pool are too shallow for head first entry and could result in serious injury, including a spinal injury. The deep end of the lap pool is the only area designated for head first entry.

    Rule – Swim team equipment if not to be used by patrons.
    Reason – Swim team equipment has been purchased by the members of the swim team. It is not property of the Aspen Recreation Center.

    Rule – The ARC does not loan out goggles. Goggles can be purchased at the front desk.
    Reason – Sharing goggles increases risk of spreading eye disease such as pink eye.

    Rule – Any excessive behavior or horseplay, such as chicken fighting, pushing or throwing patrons into the pool, dodgeball, or wrestling and rough housing, is not permitted.
    Reason – These activities are hazardous to patrons whether participating or not.

    Rule – Sitting, standing, and climbing over rocks and dividing walls is prohibited.
    Reason – Rocks can become slippery, causing patrons to fall and injure themselves or others.

    Rule – Prolonged breath holding or breath holding contests are prohibited.
    Reason – Prolonged underwater swimming for distance and breath-holding for time are extremely dangerous and can cause patrons to hyperventilate. Hyperventilating in the water can cause patrons to pass out and drown.

    Rule – Patrons may not sit or stand on other patron's shoulders in any of the pools.
    Reason – Patrons on shoulders may fall off resulting in injury to themselves or other patrons. Patrons holding others on their shoulders may become trapped under water resulting in injury or drowning.

    Hot Tub Rules

    Rule-No child under the age of 5 allowed in spa.
    Reason-Young children can quickly become over heated and have a difficult time regulating their temperature which can cause serious injury.

    Rule-The recommended time for use is no longer than 15 minutes.
    Reason-Extended use can cause dizziness, nausea, drops in blood pressure, which can result in serious injury.

    Rule-If you are diabetic, elderly, pregnant, prone to high/low blood pressure, suffering from heart disease, or on medication, please see your physician’s advice before entering the spa.
    Reason- Being exposed to high heat while relating to any of the above scenarios can result in serious injury or illness.

    Slide Rules

    James E. Moore Aquatic Center at the ARC

    Rule - Patrons must enter the slide in feet first, face up and one person at a time.
    Reason – This is to prevent injury to oneself or another person in front of them.

    Rule – Exit the landing area immediately.
    Reason – This is to prevent a collision with the next person using the water slide.

    Rule – Children must be at least four feet zero inches (48") or taller to ride the slide.
    Reason – The landing area is three and one half feet deep, and any children under that height may have problems with the current in the landing area.

    Rule – Parents may not ride the slide with their children.
    Reason – There is a large possibility of injury in a collision between the child and parent in the slide and in the landing area, it is also a requirement by the slide company to comply with insurance.

    Rule – Parents are not allowed to catch children out of the slide in the landing area.
    Reason – There is a strong possibility of injury due to a collision out of the slide.

    Rule – Patrons using the slide are not allowed to stop at any point during the ride.
    Reason – This could cause injury to the person if another person comes down the slide while a person is still in the tube.

    Rule – Patrons using the slide must walk up the stairs to the top of the slide.
    Reason – Running up the stairs could cause an accident and injury.

    Rule – Patrons may not use rafts, mats, or other flotation devices or objects on the slide.
    Reason – The slide is not designed for use of these devices and objects.

    Diving Board Rules

    James E. Moore Aquatics Center at the ARC

    Rule – Only one person is allowed on the board at a time.
    Reason – This could cause the other person to fall off the board

    Rule – Wait until the person in front of you has reached the ladder before jumping.
    Reason – This is to prevent a person from jumping on another person in the water.

    Rule – There is no running allowed on the diving board.
    Reason – The diving board becomes wet and has a possibility of become very slick.

    Rule – Only one bounce is allowed on the board.
    Reason – Multiple bounce could cause a person to bounce off the board accidentally.

    Rule – Patrons must dive or jump forward, straight out from the diving board.
    Reason – This will prevent the diver from hitting the side of the pool or lane ropes.

    Rule – Children may not use floatation devices when jumping off of the diving board.
    Reason – Floatation devices are prone to coming off the child when hitting the water.

    Rule – Patrons may not catch children from the diving board.
    Reason – There is a possibility of a collision and injury.

    Rule – The diving blocks are for the use of competitive swimmers only. They are to be used under direct supervision of a USA Swimming member coach, and swimmer must have completed their diving progressions to be allowed on the block.
    Reason – This is a requirement by USA Swimming's Board of Directors.

    Lazy River Rules

    Rule – Personal rafts are not allowed in the lazy river.
    Reason – Rafts can tip over causing patrons to hit their head on the narrow walls, or become stuck under the raft. Rafts can also cause the river to become too crowded, not allowing patrons to pass by safely. Pool noodles are provided as a safer and more respectable alternative.

    Rule-Sitting, standing, and climbing over rocks and dividing walls is prohibited.
    Reason- Rocks can become slippery and patrons can over jump, hitting the walls across from them, which can result in injury. It also prevents patrons from getting jumped on through the narrow current. Small children or non-swimmers can fall or jump off of the narrow walls into the river causing parents or guardians to be out of arms reach resulting in serious injury or drowning.

    Rule- Patrons may be asked to exit the river if there is suspicion of fatigue or lack of swimming ability to eventually exit safely.
    Reason- It is the lifeguard’s responsibility to recognize and prevent dangerous situations that can become life threatening. If patrons appear that they will be unable to exit the river safely, the lifeguard may ask the patron to stay out of the lazy river entirely, or take a break from it until the patron is able to perform strong swimming ability.

    Steam Room & Sauna Rules

    Rule-Patrons under the age of 16 are not allowed in the steam room or the sauna at any time.
    Reason- Young children can quickly become over heated and have a difficult time regulating their temperature which can cause serious injury

    Rule-The recommended time for use is no longer than 15 minutes
    Reason-Extended use can cause dizziness, nausea, drops in blood pressure, which can result in serious injury

    Rule-If you are diabetic, elderly, pregnant, prone to high/low blood pressure, suffering from heart disease, or on medication, please see your physician’s advice before entering the spa.
    Reason- Being exposed to high heat while relating to any of the above scenarios can result in serious injury or illness.

    Lap Lane Usage Rules

    Rule-Lap lanes are based on a first come first serve basis.
    Reason-The ARC does not take lap lane reservations and patrons may be asked to share if all lanes open for use are occupied.

    Rule-Patrons may not swim on the outside of lanes, under the diving board, while diving board is in use.
    Reason- Patrons swimming under the diving board, even off to the side, while diving board is open are at risk of being jumped on by patrons using the diving board which can result in serious injury to both parties involved.

    Rule-Lap lanes are only to be used for lap swimming, swim lessons, or swim testing.
    Reason- When activities other than lap swimming are occurring in lap lanes it prevents
    patrons who want to swim laps from doing so, as well as disrupts the patrons swimming laps in neighboring lanes.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • James E. Moore Pool Rules & Policies
  • Climbing Tower Rules & Policies
  • About the Climbing Tower

    The Climbing Tower is a non-instructional activity that is available seven days a week. This activity is included in the daily admission fee. All climbers must check in at the front desk and receive the stamp of the day before entering the climbing tower area.

    Hours of Operation

    School Year:

    Monday – Friday: 3:30 PM to 6:00 PM
    Saturday & Sunday: 12:00PM to 6:00PM

    Summer, Winter Break & Spring Break:

     Daily: 12:00PM to 6:00PM

    Climbing Tower Rules & Regulations

    1. ARC staff is in charge of the climbing area. Please follow their instructions. Staff reserves the right to revoke climbing privileges. The goal is to stay safe and have fun!
    2. Climbing on the tower is prohibited unless an ARC staff member is present.
    3. Check in at the desk and get a stamp, before climbing.
    4. ONLY ARC staff may hook and unhook you to the climbing tower!
    5. Choose Shoes:
              a. Our Climbing Shoes
              b. Your closed toed shoes
    6. See ARC staff for harness
              a. ARC staff reserve the right to check harnesses for fit at any time.
    7. NO WET CLOTHES of any kind!! Must wear shirt, shoes, and pants of some kind.
    8. Choose a level that meets your climbing strength.
              a. Lower numbers are EASIER
              b. Higher numbers are HARDER
    9. Stand on the GREEN FLOOR behind the number you wish to climb.
              a. Stay off of the blue climbing mat until it is your turn to be hooked up
    10. Our Staff is trained! For your safety, follow their instructions.
    11. Grabbing hold of any auto belay devices, lighting fixtures or pieces of the building is prohibited.
    12. Swinging on descent is prohibited.
    13. Bouldering (un-roped climbing) is NOT permitted at ARC climbing wall.
    14. No food or drinks allowed around the climbing tower area (roped in area).
    15. HAVE FUN!!!

    Chalk Use

    Because our heating and ventilation system is completely computerized and is extremely sensitive to air quality, we do not permit the use of chalk at the climbing tower.

    Further consideration for prohibiting chalk is as follows, “According to the US Environmental Protection Agency, many scientific studies have shown breathing small particles can cause aggravated asthma, coughing, difficult or painful breathing, chronic bronchitis, decreased lung function, premature death.”

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Climbing Tower Rules & Policies
  • Iselin Pickleball Courts Rules & Policies
  • About Iselin Pickleball Courts

    Aspen's first pickleball courts are located at the south end of the Aspen Recreation Center's parking lot.  

    The four pickleball courts are outdoor courts adjacent to one tennis court.

    Pickleball equipment is available for rental at the front desk of the ARC.

    The pickleball courts are closed during the winter season.

    Iselin Pickleball Rules & Etiquette

    The four pickleball courts are open play courts that are available on a first-come, first-serve basis.

    When all courts are occupied individuals may obtain a court by personally waiting near the court they wish to use. Under this condition, those playing shall relinquish the court after completion of one set or one hour, whichever comes first.

    Be a great representative of the sport. Be a person that everyone wants as a partner.

    Remember, unless you are ranked #1 in the open level, there will always be better players around. Learn from the better players and relish the experience of losing.

    If you want to improve, set "Target Opponents". Practice and work on your own weaknesses.

    It's not always about winning, but it is about improving.

    Be open to criticism, negative or positive. Keep your mouth closed and really listen. Video your own play when possible. You may be surprised as to what you are or are not doing.

    Pick up balls when you are waiting for your turn to play. Help the director to make his life a little easier.

    There will be times when you will not be selected to play with the best players. Accept your designated partner with a smile, introduction, and a handshake. Introduce yourself to all players before you start.

    Remember that the better players, when given the choice, may not want to play with you!

    If you are the best player in the group, do your best to help others improve. Look for competition wherever you to to improve your skills. Never be satisfied with where you are, but try to improve your levels of play. Remember that you learn when you lose.

    Remember that 75% of all shots are won on errors. Keep the ball in play. If you hit the ball over one more time, there is a 75% chance that you could win the point.

     When possible, hit at the opponent's feet, or slightly behind them. This is one of the hardest shots to return.

    Always assume that the ball is going to come to you next. Be ready!

    Watch the ball contact the paddle, not where it is going to go.

    Keep the paddle up in the ready position, not below your waist or by your knees.

    Try to face the player that is hitting the ball.

    When given the opportunity, return the shot using the forehand stroke. It is usually the stronger side for power, touch and control.

    Iselin Pickleball Rules of Play

    Players are requested to observe "tennis court courtesies" as well as rules of good conduct on and around the pickleball courts at all times.

    Sitting or leaning on the nets is strictly prohibited.

    No pets, bicycles, skateboards, roller-skates, rollerblades, or cleats are allowed on the courts.

    Please dispose of trash in proper receptacles. Take care of your courts!

    The preceding rules will be interpreted and enforced by the Aspen Parks & Recreation staff. 

    Non-compliance may result in denial of pickleball court usage.

    These rules and regulations are subject to change without notice at any time.  

    About Indoor Pickleball (Winter Only)

    Three courts are available on a first come, first served basis.

    Paddles and indoor balls are available for use.

    One game rotation - play to 11, win by 2 - players shall relinquish the court after completion of one set or one hour, whichever comes first.

    Open gym pickleball is for players of all abilities, except where specified.

    Players are responsible for following accepted open rotation guidelines. Failure to adhere to building rules may result in one or more of the following actions: warning, request to leave the facility, loss of facility privileges or termination of program time.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Iselin Pickleball Courts Rules & Policies
  • ARC Birthday Parties Rules & Policies
  • About Birthday Parties at the ARC

    Come celebrate with us at the Aspen Recreation Center! Watch your children climb to new heights and splash in the pool during a fun and exciting birthday party!

    Our birthday package includes unlimited access to the pool, climbing tower and your very own party room (Room 209).

    Fee is $150 for a 2-hour rental of the party room; however, the kids are welcome to swim and climb after the two hour party room rental is over. Based on availability.

    Please call the Aspen Recreation Center at 970-544-4100 for more information.

    Other Fun Parties at the ARC

    Winter Wonderland Sledding and Skating Parties (available during the Winter Season)
    Ice Skating and Hockey parties

    All birthday parties at the ARC are limited to 15 kids, with $5 per additional child.

    Birthday Parties at the Aspen Youth Center

    We are now offering the Aspen Youth Center as an option for birthday parties! Aspen Youth Center includes foosball, air hockey, pool tables, ping pong, and use of the gymnasium! Party attendees also have the options of climbing, swimming, and or ice skating (check in advance for climbing and skating hours). 2 hours for $350 up to 15 kids. 

    Minimum age requirement for use of the Youth Center is 9 years old and parents or guardians must always be in attendance.

    Birthday Parties - We Offer Party Planning Services

    For an additional $25 - $50, let us help you take some of the stress out of party planning!

    Choose from 7 different party themes or color scheme or, create your own! We will set it all up as well as take it all down. You also have the option to add a party project or party favor.

    Let us order and pick up a personalized birthday cake! Various sizes and flavors available.

    Add-ons available for either party room.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • ARC Birthday Parties Rules & Policies
  • Red Brick Recreation Center Rules & Policies
  • ADA Compliance

    Our facility is ADA (Americans with Disabilities Act of 1990) compliant to the best of our abilities. Should you require an additional assistance, please see a staff member.

    Alcohol / Smoking / Drug Policy

    Consuming alcohol, smoking cigarettes or marijuana, or using illegal drugs is not permitted inside any Aspen Parks or Recreation facility, including the Aspen Recreation Center, the Red Brick Recreation Center, the Aspen Ice Garden, and the Aspen Golf Course.

    Per Colorado’s Clean Indoor Air Act (2006), smoking is not permitted within a 15-foot radius of the entrance of an establishment.

    Animal Policy

    No animals are allowed inside the ARC, in the yard adjacent to the pool, or on the surrounding fields. No animals are allowed inside the Red Brick Recreation Center. No animals are allowed in the Lewis Ice Arena or the Aspen Ice Garden.

    The only exception to this rule is if the animal is a service animal under the ADA law.

    Staff reserves the right to ask what task the service animal performs to assist its owner. Staff also reserves the right to ask a service animal to leave the building if the animal is disturbing other patrons or threatening their safety.

    Guest Phone Policy

    We provide a courtesy phone in the lobby for guests to use to make local calls.

    At the ARC, you must dial 9 and then the phone number. No area code is necessary. Long-distance calls cannot be completed on this phone.

    At the Red Brick, just dial the phone number. No area code is necessary. Long-distance calls cannot be completed on this phone.

    It is a Privilege to be Here

    As a patron, it is your privilege to be here and use our facilities. Please conduct yourself accordingly. Staff is here to make sure your experience with us is safe and enjoyable. Staff is here to assist you in every way that we can. Staff is not here for you to abuse.

    If you are not conducting yourself in an appropriate manner or are jeopardizing the safety of those around you, staff reserves the right to ask you to leave the facility.

    The Recreation staff reserve the right to cancel your membership without refund if the policies or procedures are not followed in accordance with City of Aspen, Recreation Department policies and procedures or state and federal laws and regulations.   The facility is a privilege to use and all users must be safe and secure in the facility.  The staff also reserve the right to ban any user/s from any amenity or the entire Recreation Facility for misuse of the facility or by not abiding by policies and procedure outlined in the facility and online.  This includes the Aspen Recreation Center, Aspen Ice Garden, Aspen Red Brick Recreation Center.  

    Keep Track of Your Personal Belongings

    It is your responsibility to keep track of your personal belongings. We are not responsible for any lost or stolen items.

    At the ARC, we provide rental locks at the front desk for your convenience.

    Membership Policies

    General waivers and separate waivers for specific activities (especially for children under 18 years of age) must be signed at the time of pass purchase or activity registration.

    Membership and Activity Registration discounts are given for online purchases.

    Fun pass holders can bring in family and friends to receive the resident daily admission rate; however, the pass holder must be present!

    Monthly and annual passes are non-transferable and non-cash refundable.

    Punch Passes are valid for 18 months from the day of purchase or upon use of the last punch. Seasonal punch passes, such as those for golf and tennis, will expire at the end of the season or upon use of the last punch. 

    Punch passes are transferable as follows:

    Adults may share an Adult Punch Pass. Kids and Seniors may share either a Youth Punch Pass or a Senior Punch Pass (these passes are the same price!). Kids and Seniors may use an Adult Punch Pass. Adults may not use either a Senior or a Youth Punch Pass.

    The Recreation staff reserve the right to cancel your membership without refund if the policies or procedures are not followed in accordance with City of Aspen, Recreation Department policies and procedures or state and federal laws and regulations.   The facility is a privilege to use and all users must be safe and secure in the facility.  The staff also reserve the right to ban any user/s from any amenity or the entire Recreation Facility for misuse of the facility or by not abiding by policies and procedure outlined in the facility and online.  This includes the Aspen Recreation Center, Aspen Ice Garden, Aspen Red Brick Recreation Center.  

    Obey All Rules - Safety First!

    The rules in place at our facility are meant to ensure the safety and enjoyment of all patrons who visit us. It is the staff’s job to enforce these rules. By entering our facility, patrons consent to follow our rules.

    Only Authorized Staff Allowed in Office Area

    Only authorized staff is allowed in the office area. We do not allow patrons, family members or anyone who is not an authorized employee to enter the office.

    Personal Cell Phone Use in Our Facilities

    Use of cell phones, and other mobile devices with recording capabilities, including voice recording, still cameras and video cameras are prohibited in the changing areas of the facility.  

    Photography, videotaping, filming or audio recording other guests are prohibited without prior written permission.  

    Proof of Purchase

    All guests who do not hold a valid fun pass (membership) must pay the daily admission rate to use the facility. The daily admission is an all-inclusive, all-day pass that allows the holder to use the entire facility and come and go as he/she pleases. Proof of payment (receipt) is required upon re-entry. One daily admission can be used either at the ARC, the Red Brick or both facilities in one day. Staff reserves the right to request proof of purchase from any patron at any time.

    Special Events - Building Hours

    All building hours are posted and enforced. Patrons may only access the facility during open hours. Any changes in building hours will be posted in advance both on our website and at the facility entrance. Special events that take place in our facility outside normal business hours do not give patrons the right to access and use our facility.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    ×
  • Red Brick Recreation Center Rules & Policies
  • Climbing Wall Rules & Policies
  • Indoor Climbing Class Registration and Refund Policy

    Class registration takes place prior to the start of the indoor climbing session. Registration is handled on a first come, first served basis.

    Participants must register before the registration deadline to ensure their spot in the class. Once the maximum number of participants has been reached, you can register for the waitlist to see if space opens up.

    Any cancellations after the session starts will be pro rated.

    Outdoor Climbing Class Registration and Refund Policy

    Register online or in person. Cancellations for 100% refund must be received 7 days before scheduled trip. A 50% refund will be issued for any cancellations within 7 days of the scheduled trip. No day of refunds will be issued.

    Private Climbing Lessons

    Please call (970) 920-5140 for details and rates on private lessons.

    Lessons are available for all levels of experience and varied topics can be covered depending on the goal of the participants.

    Unaccompanied Minors

    Children under 13 years of age must be supervised by an adult at all times.

    There will be no horseplay or inappropriate behavior on the climbing wall.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Climbing Wall Rules & Policies
  • Gymnastics / Fitness Class Floor Rules & Policies
  • Clean Shoe Policy

    No dirty or wet shoes are allowed on the blue fitness class floor.

    Please be courteous to your fellow users and bring an extra pair of dry/clean shoes to use during fitness classes.

    Fitness Floor Space Limitation

    There is a space/equipment limitation on the fitness class floor.

    For example, for Body Pump, we only have 25 sets of equipment.

    We recommend arriving early to ensure your space in a class.

    BodyPump Online Advance Registration

    We now offer advance, online registration for some adult fitness classes (BodyPump). 

    Online registration reserves a spot in the class for the customer. The customer must still check in and provide a membership/pay for the class upon arrival at the facility. 

    Customers will not be charged during the online registration process. When customers arrive at our facility, they will be required to check in and either present their  membership or pay for the class. 

    Five minutes before class starts, staff will let "drop-in" customers in. If customers are not present five minutes prior to the start of class, they forfeit their spot, even if they registered in advance online. 

    Staff will not pull anyone from class to accommodate a late arrival. 

    If a class is full, staff will not let "drop-in" customers in to change until five minutes prior to the start of class. 

    If customers will not be able to attend class, they must cancel their registration 24 hours in advance by calling (970) 920-5140. Staff will be happy to cancel registrations via phone. 

    Some fitness classes are very popular and can become crowded. It is in customers' best interest to sign up in advance to reserve their spot. Additionally, no refunds will be given because a class is "too crowded".  

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Gymnastics / Fitness Class Floor Rules & Policies
  • Birthday Parties & Bounce House Rules & Policies
  • About Birthdays at the Red Brick Recreation Center

    Parties can be held at the Red Brick Recreation Center for a reservation fee of $134 for two hours (limited to 20 children). This fee includes tables, chairs, set-up, and tear-down. Clean-up is the responsibility of the facility renters.

    For an additional $50-$150, you can add one or more of our fun, inflatable bounce houses or obstacle courses (various themes available).

    We also offer more challenging “Specialty Parties” such as Gymnastics and Climbing Parties (equipment and a coach included) for $50 -$200 additional fee.

    Ages 10 months to 6 years: Island Hopper, Lion Bounce/Slide, Double Shot Bouncer, and the Little Red Brick Obstacle Course. 

    Ages 5- 10 years: Gymnastics Party Pac (shapes and fit balls), and Undersea Adventure, State Fair Fun House, Double Fun Slide Bounce House

    11 years-Adults: Sumo Wrestling Suits; Gymnastics (including trampoline) and Climbing Wall parties

    Availability for birthday parties is limited to non-programmed hours- Saturdays and Sundays at the Red Brick Gym.
    Please Contact the Red Brick Recreation Center at 970-920-5140 to reserve your party.

    Reservation & Cancellation Policy

    Reservations must be made in person a minimum 10 days in advance.

    You must cancel your reservation at least 48 hours in advance to receive a full refund. 

    The Rental Agreement must be signed and payment must be received to secure the reservation.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Birthday Parties & Bounce House Rules & Policies
  • Aspen Camps Rules & Policies
  • ×
  • Aspen Camps Rules & Policies
  • Aspen Day Camps Rules & Policies
  • About Aspen City Day Camps

    Within the Aspen Parks and Recreation Department, we offer many different camps to keep kids busy and having fun. We're always on top of current and fun activities to keep things exciting and new. As well as camps, we offer resources for different childcare programs to help parents feel secure and informed about who is caring for their children. Stop by The Red Brick Recreation Center or call us at (970) 920-5140 if you have further questions.

    Youth will participate in a state-licensed program with qualified counselors. City of Aspen Day Camp is a State of Colorado licensed program and follows all State Regulations. For rules and regulations, please visit: cdhs.state.co.us

    Summer Camper Supplies

    All summer campers need the following supplies for camp every day!
    •Lunch
    •Backpack
    •2 Snacks
    •Sunscreen
    •Close-Toed Shoes
    •Swimsuit
    •Proper Clothing (rain coat or jacket may be necessary
    •Towel
    •Filled water bottle with closable cap

    Children will be responsible for their own belongings. Items that are easily lost or of significant sentimental or monetary value should not be brought to camp. Aspen City Day Camp and the counselors are in no way responsible for lost, misplaced or stolen items. Toys and money should not be brought to camp unless it is noted otherwise on the schedule.

    Day Camp Registration

    Registration can be completed online at aspenrecreation.com, over the phone by calling the Recreation Department at (970) 920-5140 or the Aspen Recreation Center (ARC) at (970) 544-4100 or by stopping by one of our facilities.

    *** Registration must be completed 24 hours before attending. Space is limited so sign up early to avoid disappointment***

    We are moving to an online registration forms system. We will no longer be taking the paper registration forms. Once parents pay the one time activity fee and register for days. They will be receiving an email from Epack, our online registration site, with a link to fill out and submit the forms. These only have to be completed once a year.

    Proof of Residency Requirement

    To receive the resident rate, one of the following must be presented from the primary caretaker of the child you are registering! This must be sent in with Registration forms one business day before attending.
    1. Tax Assessment
    2. Drivers License from Pitkin, Garfield, and Eagle County Zip Codes:
    81611, 81612, 81650, 81652, 81649, 81620, 81615, 81621, 81601, 81647, 81655, 81637, 81623, 81642, 81623, 81602, 81632, 80423, 81654, 81656, 81636, 81635, 81621, 81645, 81631, 80463, 80426, 81658, 81657
    3. Vehicle Registration from Pitkin, Garfield and Eagle Counties
    4. Listing in Aspen Phone Directory
    5. Pay stub from business operation in Pitkin County

    Refund & Cancellation Policy

    All cancellations must be made 48 hours in advance in order to receive credit for another day.

    Refund requests should be e-mailed to desiree.whitehead@cityofaspen.com or by leaving a voicemail on (970) 429-2083.

    Please keep in mind, we plan our activities and set limits as to how many children can attend. Cancelling in this manner will help us keep your children safe and happy.

    Comments, Concerns or Complaints

    Aspen City Day Camp is enrolled in a childcare program that is licensed by the Colorado Department of Human Services. The license indicates that the program has met the required standards of the operation of a childcare facility. If you have not done so, please ask to see the license. We want to hear from you if you have questions or concerns about your child’s care. We will make every effort to resolve any issues or concerns you have about the program.

    Summer Camp & Full Day Fun Camp Hours

    Drop off: 7:30am – 9:30am
    Pick Up: 3:30pm – 5:30pm

    Day Camp Ages

    The City of Aspen Recreation Department welcomes children ages 5 through 14 years of age.

    Summer Camp & Full Day Fun Camp Fees

    One day fee Roaring Fork Valley Residents: $45.00
    One day fee Non-Residents: $70.00
    Other fees for special activities and field trips. Listed on the activity schedule.
    Please provide proof of Roaring Fork Valley Residency.

    Other Expenses

    The tuition fee covers most expenses for activities, trips, tours and special events. However, for certain field trips and activities we may require an additional fee. If so, we will provide you with adequate notice on the schedule. There is no opportunity for children to purchase lunch, snacks or drinks and they should always bring food to camp for the entire day.

    Sign-In and Sign-Out Procedures

    Every morning and afternoon, the parent or guardian of the child will sign them in and out. Children will not be allowed to leave with another individual unless the individual is authorized and listed on the “Sign In/Out” waiver.
    * These rules are in accordance with State Regulations.

    Drop off anytime between 7:30am and 9:30am at the campers' meeting place and must be signed in everyday. Campers may NOT be dropped off before 7:30 am as there will not be a supervisor available. Children MUST be dropped off on time (no later than 9:30am), as often the group will have a scheduled activity at another location. If you are late, you will be responsible for locating the group.

    Pick up anytime between 3:30pm and 5:30pm at their camp, unless it is indicated on the weekly schedule that we will be arriving late from an activity.
    Children MUST be picked up by 5:30pm. If you are late in picking up your child, you will be charged a fee of $10.00 cash for every five minutes you are late. The late fee is due at the time you pick up your child. Camp counselors are advised to stay on site until all children are picked up. The police will be contacted by 6:30pm if parents/guardians do not come for his/her children.

    Field Trips, Videos, and Special Activities

    The Aspen City Day Camp will be taking field trips throughout the year. If parent/guardians do not agree with or have a concern with the field trip, please contact the Day Camp Director 379-7178.

    Children will occasionally watch movies that are rated PG or G. No television will be watched. Any movies which are of a different rating will require a signed permission slip from the parent or guardian.

    Transportation

    The City of Aspen will be transporting children in and around Aspen and down valley for some field trips. We will be utilizing RFTA (the public bus system) as well as City of Aspen Vans with drivers who have completed a training course provided by the city. Please be sure to sign transportation permission slip with registration packet.
    While traveling in City of Aspen Vans, all children will wear seat belts and remain seated. In the event of a roadside emergency, children will be transported back to camp locations by another City vehicle.

    Visitor Policy

    Visitors must check in at camp with a counselor. Visitors must sign in on the visitor sign in sheet and present one form of identification. Visitors may not check out any children without sign in/out permission slip signed by parent or guardian.

    Child / Staff Ratio

    As accordance to the Colorado State Dept. of Health & Human Services our camp can accommodate 110 children daily. A ratio of 1:9 will be kept when only one counselor is on staff. Once the 10th child shows up, a second counselor must be on duty. Once 2 counselors are on site a 1:15 ratio is required. However, many times our day camp has a 1:10 ratio. The day camp director is responsible for planning staff ratios. All staff members counted in the ratio hold a current First Aid/CPR Certification.

    Injured Children

    All camp staff are trained in first aid and CPR. If your child becomes ill or injured during camp hours, you will be asked to come pick them up. Injury reports will be reported immediately.

    If, at any time throughout the year, your child develops a medical condition, please notify us so that we can be aware of the situation.

    In any event of illness, injury and accidents parents will be contacted.

    Sick Children Rules & Regulations

    Camp policy requires all children who have a fever, diarrhea, are vomiting, or are taking anti-biotics must not attend camp for 24 hours.

    Children who come to camp sick, will be sent home with no refunds available.

    Medications

    Some of our staff has been certified in Medication Administration. However, we cannot administer any medication without a written note by parents and a doctor.
    All medications must be kept in the original container AND a “Permission for Medication” form must be filled out and on file.
    Please contact the camp director if you have a child who requires medication at camp: (970) 379-7178

    Sunscreen - Sunscreen is considered “medication” by the state; please mark “yes” on the Camper Health Registration Form for counselors to apply your child’s’ sunscreen.

    Children with Special Needs

    In accordance with state licensing and the American Disabilities Act, we offer services to children with special needs. We work in partnership with the local non-profit in order to offer excellent care to children who have special needs.

    Natural Disaster / Emergency Plan

    If a natural disaster occurs while your child is at camp, please tune you radio to KSPN, 97.7 for instructions. You will be instructed to the location of the campers and the procedure you should follow to pick them up.

    Inclement Weather Policy & Procedure

    In the event of inclement or excessively hot weather, we will cancel any outdoor activities. Any lightning, wind gusts, or temperature above 95 degrees may qualify for canceling outdoor activities. If the weather becomes inclement while we are on site, we will go to the nearest park shelter and go back to camp locations.

    Lost Child Procedure

    The City of Aspen Day Camp staff ensures the safety of your child at all times. Each day and for each activity counselors will take roll call. In the event of a missing or lost child, counselors will stay at the site until the child is found. Parents will be notified if the child is missing for more than 15 minutes.

    Policy for Reporting Child Abuse

    As required by Colorado State Department of Social Services, staff are required to read and sign a statement defining child abuse and neglect pursuant to state law and outlining the staff member’s personal responsibility to report all incidents of child abuse or neglect according to state law. If abuse or neglect is suspected, it must immediately be reported to Pitkin County Social Services or law enforcement agency.

    Discipline Policies & Procedures

    Discipline is the guidance, encouragement and support that we use to influence children as they learn and grow.

    Our staff is trained to handle situations that may arise at camp. In order to provide our campers with a safe, supervised environment, we must adhere to certain guidelines and expectations for appropriate behavior. The framework for these guidelines will foster responsibility, self-discipline, growth and judgment within our campers. Behavioral issues that persist will be handled through a system of communication that includes children, their parents or guardians and a supervising staff member called the Better Behavior Plan. We encourage parents or guardians to communicate with counselors as often as possible regarding concerns, to ask questions or simply to inquire about their child’s day.

    If a child fails to adhere to the safety measures put into place at camp it may be required that a parent come pick up the child to ensure safety of the group. The child may return to camp once the situation has been discussed with a supervising staff member, parent and child. If the child reaches three infractions requiring a better behavior form further action will be taken as deemed appropriate by the director.

    Afterschool Club Hours

    Monday, Tuesday, Thursday & Friday: 3:15pm - 5:30pm

    Wednesday: 1:40pm - 5:30pm

    Registration must be done before 2pm the day of the program.

    Notice of cancellation must be received by 2pm the same day.

    Afterschool Club Fees

    Monday, Tuesday, Thursday & Friday: $15

    Wednesday: $20

    Afterschool Club 10 Punch Pass: $150

    Afterschool Club Supplies

    All Afterschool Club participants need the following supplies every day!
    •Snacks
    •Homework
    •Proper Attire for Daily Activities (Swimsuit, towel, warm clothes..etc.)

    Afterschool Club program includes homework help and lots of fun recreational activities!

    All participants will meet in the cafeteria of the Aspen Elementary School after school.

    Participants must have current health forms turned into Aspen Recreation before they can participate in Afterschool Club.

    Children will be responsible for their own belongings. Items that are easily lost or of significant sentimental or monetary value should not be brought to camp. Aspen City Day Camp and the counselors are in no way responsible for lost, misplaced or stolen items. Toys and money should not be brought to camp unless it is noted otherwise on the schedule.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Aspen Day Camps Rules & Policies
  • Aspen Ice Facilities Rules & Policies
  • Ice Facility Rules

    Aspen Ice Garden and Lewis Ice Arena staff are empowered to make decisions regarding facility behavior and have the right to refuse service at any time.

    Please check in with staff if participating in skating activities.

    Children age 8 and under must be accompanied by an adult at all times.

    Lobby hockey and/or locker room hockey are prohibited.

    Running, horse play, and rough housing are also prohibited.

    Item that are causing incident may be confiscated by staff (water bottles, pucks, balls...etc.).

    Ski boots and wheelies are prohibited in the ice arenas.

    Skate guards are required in areas other than the skate warm room.

    Place all trash in labeled receptacles. Notify staff of any spills or messes that need attention.

    TV channel selection and volume will be determined by staff and will be limited to athletic programs.

    Please use appropriate locker rooms for dressing.

    Operational hours are subject to change. Please see staff for further details.

    Please follow the instructions of staff at all times for your own safety.

    Please respect the allotted time slots for user groups.

    Be respectful and have fun!

    ADA Compliance

    Our facility is ADA (Americans with Disabilities Act of 1990) compliant to the best of our abilities. Should you require an additional assistance, please see a staff member.

    Alcohol / Smoking / Drug Policy

    Consuming alcohol, smoking cigarettes or marijuana, or using illegal drugs is not permitted inside any Aspen Parks or Recreation facility, including the Aspen Recreation Center, the Red Brick Recreation Center, the Aspen Ice Garden, and the Aspen Golf Course.

    Per Colorado’s Clean Indoor Air Act (2006), smoking is not permitted within a 15-foot radius of the entrance of an establishment.

    Animal Policy

    No animals are allowed inside the ARC, in the yard adjacent to the pool, or on the surrounding fields. No animals are allowed inside the Red Brick Recreation Center. No animals are allowed in the Lewis Ice Arena or the Aspen Ice Garden.

    The only exception to this rule is if the animal is a service animal under the ADA law.

    Staff reserves the right to ask what task the service animal performs to assist its owner. Staff also reserves the right to ask a service animal to leave the building if the animal is disturbing other patrons or threatening their safety.

    It is a Privilege to be Here

    As a patron, it is your privilege to be here and use our facilities. Please conduct yourself accordingly. Staff is here to make sure your experience with us is safe and enjoyable. Staff is here to assist you in every way that we can. Staff is not here for you to abuse.

    If you are not conducting yourself in an appropriate manner or are jeopardizing the safety of those around you, staff reserves the right to ask you to leave the facility.

    The Recreation staff reserve the right to cancel your membership without refund if the policies or procedures are not followed in accordance with City of Aspen, Recreation Department policies and procedures or state and federal laws and regulations.   The facility is a privilege to use and all users must be safe and secure in the facility.  The staff also reserve the right to ban any user/s from any amenity or the entire Recreation Facility for misuse of the facility or by not abiding by policies and procedure outlined in the facility and online.  This includes the Aspen Recreation Center, Aspen Ice Garden, Aspen Red Brick Recreation Center.  

    Keep Track of Your Personal Belongings

    It is your responsibility to keep track of your personal belongings. We are not responsible for any lost or stolen items.

    At the ARC, we provide rental locks at the front desk for your convenience.

    Obey All Rules - Safety First!

    The rules in place at our facility are meant to ensure the safety and enjoyment of all patrons who visit us. It is the staff’s job to enforce these rules. By entering our facility, patrons consent to follow our rules.

    Only Authorized Staff Allowed in Office Area

    Only authorized staff is allowed in the office area. We do not allow patrons, family members or anyone who is not an authorized employee to enter the office.

    Proof of Purchase

    All guests who do not hold a valid fun pass (membership) must pay the daily admission rate to use the facility. The daily admission is an all-inclusive, all-day pass that allows the holder to use the entire facility and come and go as he/she pleases. Proof of payment (receipt) is required upon re-entry. One daily admission can be used either at the ARC, the Red Brick or both facilities in one day. Staff reserves the right to request proof of purchase from any patron at any time.

    Skate Rental Policy

    Although public skate is included in the daily admission fee, skate rentals are not included. Skate rentals may be paid for either at the front desk or the skate shop counter.

    Skate rentals are included in memberships (monthly, annual, and punch passes).

    Special Events - Building Hours

    All building hours are posted and enforced. Patrons may only access the facility during open hours. Any changes in building hours will be posted in advance both on our website and at the facility entrance. Special events that take place in our facility outside normal business hours do not give patrons the right to access and use our facility.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    ×
  • Aspen Ice Facilities Rules & Policies
  • Aspen Ice Garden Rules & Policies
  • Ice Facility Rules

    Aspen Ice Garden and Lewis Ice Arena staff are empowered to make decisions regarding facility behavior and have the right to refuse service at any time.

    Please check in with staff if participating in skating activities.

    Children age 8 and under must be accompanied by an adult at all times.

    Lobby hockey and/or locker room hockey are prohibited.

    Running, horse play, and rough housing are also prohibited.

    Item that are causing incident may be confiscated by staff (water bottles, pucks, balls...etc.).

    Ski boots and wheelies are prohibited in the ice arenas.

    Skate guards are required in areas other than the skate warm room.

    Place all trash in labeled receptacles. Notify staff of any spills or messes that need attention.

    TV channel selection and volume will be determined by staff and will be limited to athletic programs.

    Please use appropriate locker rooms for dressing.

    Operational hours are subject to change. Please see staff for further details.

    Please follow the instructions of staff at all times for your own safety.

    Please respect the allotted time slots for user groups.

    Be respectful and have fun!

    Personal Cell Phone Use in Our Facilities

    Use of cell phones, and other mobile devices with recording capabilities, including voice recording, still cameras and video cameras are prohibited in the changing areas of the facility.  

    Photography, videotaping, filming or audio recording other guests are prohibited without prior written permission.  

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Aspen Ice Garden Rules & Policies
  • Lewis Ice Arena Rules & Policies
  • Ice Facility Rules

    Aspen Ice Garden and Lewis Ice Arena staff are empowered to make decisions regarding facility behavior and have the right to refuse service at any time.

    Please check in with staff if participating in skating activities.

    Children age 8 and under must be accompanied by an adult at all times.

    Lobby hockey and/or locker room hockey are prohibited.

    Running, horse play, and rough housing are also prohibited.

    Item that are causing incident may be confiscated by staff (water bottles, pucks, balls...etc.).

    Ski boots and wheelies are prohibited in the ice arenas.

    Skate guards are required in areas other than the skate warm room.

    Place all trash in labeled receptacles. Notify staff of any spills or messes that need attention.

    TV channel selection and volume will be determined by staff and will be limited to athletic programs.

    Please use appropriate locker rooms for dressing.

    Operational hours are subject to change. Please see staff for further details.

    Please follow the instructions of staff at all times for your own safety.

    Please respect the allotted time slots for user groups.

    Be respectful and have fun!

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Lewis Ice Arena Rules & Policies
  • Curling League Rules & Policies
  • Rule Specific to Curling

    The iconic Aspen Ice Garden has been a part of Aspen’s history for the past 50 years. Just recently renovated in 2013, the Ice Garden is conveniently located in the downtown core of Aspen. It is host to both local figure skating clubs, Aspen Junior Hockey, Adult

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    ×
  • Curling League Rules & Policies
  • Aspen Golf Club Rules & Policies
  • Tee Time Rules

    • All tee times before 3:00 p.m. are for 18 holes only. 9-hole play is available at anytime on a walk on basis.
    • Please check in at the golf shop at least 20 minutes before your tee time. Failure to do so may result in forfeiting your tee time to our stand-by list.
    • There is a 48 hour cancelation policy. You may be charged if the tee time goes unsold.
    • All tee times after 3:00 p.m. are considered Twilight Play. During certain times of the year as daylight hours begin to shrink, and subject to the speed of course play, completing 18 holes during Twilight Play could be a challenge. Twilight Play is priced less and finishing your round is not a guarantee.
    • Collared shirts and proper golf attire are required. Short-shorts, cut-offs, midriffs, swim wear, and bike attire are not allowed on the course or practice facility. Metal spikes and inappropriate shoes are not permitted on the course or practice facility.
    • Play for singles is on a stand-by basis only and cannot be reserved in advance.
    • Pets are not allowed to join you on the golf course.
    • Liquor license law prohibits bringing alcoholic beverages on premises without purchasing them through the Red Mountain Grill.
    • All children under 13 years old need to be supervised on the practice facility and the golf course by an adult.
    • ALL PLAYERS must have their own clubs for speed of play purposes.
    • Junior loaner clubs must be arranged at least two days in advance at Aspen Junior Golf at (970) 920-3221.
    • Players play at their own risk in inclement weather. Cancelations due to extreme weather and lightning are allowed within the 48 hour window.
    • If there are any questions, please do not hesitate to call us in the Aspen Golf Club golf shop.

    Audubon International Recognition

    The Aspen Golf Club is a Certified Audubon Cooperative Sanctuary and has been since 1999. At that time we were one of only two hundred in the world and the fifth in Colorado to achieve this recognition. There are only 1000 courses worldwide with this certification. This program is designed to recognize golf courses that maintain and demonstrate a high degree of environmental quality. To achieve certification a Golf Course must certify in six categories: Environmental Planning, Wildlife and Habitat Management, Outreach and Education, Integrated Pest Management, and Water Quality and Water Conservation. The City of Aspen and the Aspen Golf Club are very proud of this certification and are very proud to be leaders in the community by being environmental steward. 

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    ×
  • Aspen Golf Club Rules & Policies
  • Aspen Tennis Club Rules & Policies
  • Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    ×
  • Aspen Tennis Club Rules & Policies
  • Aspen Parks & Open Space Rules & Policies
  • About Parks & Open Space Division

    It is the vision of the Parks and Open Space Division to preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    Use of Parks & City Owned Facilities for Special Events

    Staff's highest priority is to ensure that the general public has substantial access to park an public facilities.

    The calendar of events for Parks and City Owned Facilities includes certain blackout dates (June 23rd - 1st week of August) each year. These dates were chosen for the blackout period because they are the busiest occupancy time for Aspen, and there are currently historical events on the calendar that use the parks during this time. Due to existing heavy use during this time, staff feels that additional use should be limited so that the parks can be used for general public enjoyment. If a user group highly desires to host a special event during the blackout period, staff has the option to approve the event at double the cost, provided the event does not negatively impact park health.

    Major holidays are non-negotiable blackout dates as well since the town is already at maximum capacity on these dates and cannot absorb further use. In addition, all holidays will be event free except for the 4th of July.

    All current park special events and long standing community events (Ducky Derby, Motherlode...etc.) are grandfathered in, however, staff retains the right to rotate parks as they see fit.

    Parks staff has the authority to give priority status to short term (defined as lasting two days of less, including setup/breakdown), local events in regards to determining scheduling and location within facilities and parks.

    Priority will also be given to community events involving locals gathering together in enjoyment of the parks as opposed to corporate sponsored events. Events that are good for the community, or have a community benefit, or a community health impact would also receive higher priority.

    Local low impact events for non-profit groups will not be charged any parks use permit fees (park rental fees) unless they request exclusive use of the park.

    Staff is in charge of determining which events best meet the public's needs, which parks work best for an event, and how to best protect the sustainability of each park.

    Anytime a park is impacted for more than four days, City Council approval is required.

    Special Event Parking Space Rentals

    The following parameters outline the Parks Department's policies on renting parking places in front of stores for event purposes:

    Parking is open except for holiday blackout dates.

    Blackout dates include all dates through Labor Day weekend (so the option to reserve spaces would only be available after Labor Day) and all holidays.

    Reserving parking spaces for events is not an option to for restaurants.

    For a store to rent a parking space for an event, either a front door or window must face the requested parking spaces.

    No food or alcohol is allowed outside (in the parking spaces).

    Available space is limited to 2 adjacent parking spaces.

    Events cannot last more than 3 hours. Weekdays and evenings are preferred.

    All outside displays must be a sampling of what the store sells and contain full merchandise displays or racks.

    Open Space Rental Policy for Special Events

    Open space properties such as Cozy Point and Marolt Open Space are considered separately from parks and other city-owned facilities in regards to hosting special events.

    Future management plans currently under development for open spaces such as Cozy Point will address special event use in more detail in that management plan.

    All special event requests related to open spaces would require the review and approval of Staff, the special event committee, the City of Aspen Open Space & Trails Board (OSTB) and Aspen Valley Land Trust (AVLT) when appropriate.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

    ×
  • Aspen Parks & Open Space Rules & Policies
  • Aspen Special Events & Marketing Rules & Policies
  • About the Special Events & Marketing Department

    The Special Events Department both produces and permits special events in the City of Aspen that not only benefit event participants but also promote and market Aspen’s vitality to our community and its visitors. Our goal is to instill a sense of pride and excellence in the City’s cultural uniqueness, and in its dedication for maintaining the joy and beauty that is Aspen.

    If you are looking to host an event in Aspen, the Special Events Department is here to guide you through the special event permitting process. It is our goal to assist event organizers in planning safe and fun events that remain consistent with our special events principals and policies.

    Special Event Definition

    Generally speaking, special events bring a group of people together in one or more locations for a limited period of time for a particular activity. A special event is defined as any enterprise or activity held upon public property (or impacting public property) for a limited period of time, for which any of the following is true:

    1) City expenditures are contemplated or deemed necessary by the City to maintain public health, safety and welfare
    2) A temporary land use approval is needed (including events using private property in a manner that varies from its currently permitted use)
    3) Impacts on the site or surrounding area will occur (including but not limited to visual, noise or environmental impacts)

    Impacts to Public Property:

    Concerts, sporting events held in City parks or using City streets or trails, parades, and outdoor art shows are all examples of special events. “Impacts to public property” include, but are not limited to, impacts on:

    Essential public services (emergency services, fire, police, transportation), parks, sidewalks, and roads.

    Codes:

    City code section 14.20.070 should be consulted for the legal definition of special events. In addition, Section 26.450 of the Code defines temporary land uses.

    Event Classifications - Overview

    Special Events area classified in large measure by their potential for impacts on the community. The application and review requirements for events change, depending upon the classification of the event. These changes include, but may not be limited to:
    Deadlines for application submission
    Process for application review
    Documentation requirements
    Potentially, other requirements such as insurance, bonding and inspection requirements

    You can learn more about each of the event classification and their classification triggers by following the links below:

    Administrative Approvals:
    Small Events that don't meet any of the triggers for a Minor, Moderate or Major Event. These tent to occur over a single day and don't impact public services.

    Major Events:
    Tend to have several thousand participants, span multiple days, or have a significant impact on essential public services such as transportation, police and emergency services.

    Minor Events:
    Tend to be smaller in size but still impact major public services by closing a street, diverting traffic, or involves the use of private property requiring land use approval.

    Moderate Events:
    Tend to have more than 1000 attendees, use public property, close streets, serve alcohol, or impact transportation and parking.

    The City will classify events based upon the presence of certain triggers, and they will always be placed according to the highest level of trigger present. For instance, if even one of the triggers for a Major Event is present, the event will be classified as a Major Event.

    Special Event Permit Turnaround Times

    The application turnaround times will depend upon the nature and classification of your event. The following times are meant to serve as a reference only and are our estimates. Review times can vary due to a variety of circumstances. Please use these estimated turnaround times to effectively plan your event and review.

    Major Event Type: 120 Days

    Moderate Event Type: 90 Days

    Minor Event Type: 30 Days

    Administrative Approval: 14 Days

    Special Event Principles

    Special events held in the City of Aspen will make a positive community contribution.

    Events will:

    Be consistent with the Aspen philosophy, contributing to growth in mind, body and spirit.
    Take precautions to protect the health and safety of participants, residents, businesses and visitors.
    Not adversely affect the long-term viability of permanent businesses.
    Avoid disruptions to other community events and activities held at the same time.
    Build upon and support existing Aspen community assets when possible.
    Seek to minimize adverse impacts on neighborhoods and essential public services.
    Create a positive experience for visitors and residents.
    Be consistent with community needs and priorities.

    Special Event Policies

    1) The City requires special event applicants to demonstrate they have the capacity and experience necessary to successfully carry out the event they propose. Applicants must have a proven track record of successfully hosting special events, or must be able to otherwise demonstrate their capability to host a successful special event.

    2) The City requires special event applicants to demonstrate they have the financial resources necessary to carry out their event successfully.

    3) The City requires special events applicants to demonstrate they have taken steps to mitigate potential harm, negative impacts on essential public services and liability associated with their event. To that end, applicants must:
    Provide adequate insurance and bonding for their events.
    Provide adequate event design, security services, emergency services, transportation services and other services and precautions necessary to support a safe event with minimal negative impacts upon the community.

    4) The City requires applicants to seek out and coordinate with others who may be hosting events or activities elsewhere in the community at the same time.

    5) The City will have a preference for special events who use local suppliers to the extent reasonable. Local suppliers include for-profit and non-profit businesses located 1) within Aspen or 2) within the Roaring Fork Valley.

    6) The City requires special events to be in keeping with community norms regarding event saturation. In determining whether events have reached the saturation level, the City will consider criteria such as the number and size of events scheduled within a particular time frame, noise, the season, the likelihood of disruption of normal transportation patterns and the level of other activities going on in the City at the same time. In addition, the City will consider whether proposed events are intended to enhance the experience of visitors who are already here, or whether they are intended to bring in an influx of additional visitors.

    7) The City requires applicants to comply with special events approval processes and requirements, including:
    The securing of special event and other required permits prior to the time the event is held.
    Completion of all required inspections.
    Resolution of issues that may arise as a result of inspections.
    Participation in after-action review.

    City Sponsored Events

    The City of Aspen Special Events staff is dedicated to producing unique events throughout the year that appeal to a wide variety of visitors and locals alike. We invite you to browse our event site to find out more information about each of these fun-filled opportunities! Visit aspenspecialevents.com to learn more.

    Open Space Rental Policy for Special Events

    Open space properties such as Cozy Point and Marolt Open Space are considered separately from parks and other city-owned facilities in regards to hosting special events.

    Future management plans currently under development for open spaces such as Cozy Point will address special event use in more detail in that management plan.

    All special event requests related to open spaces would require the review and approval of Staff, the special event committee, the City of Aspen Open Space & Trails Board (OSTB) and Aspen Valley Land Trust (AVLT) when appropriate.

    Special Event Parking Space Rentals

    The following parameters outline the Parks Department's policies on renting parking places in front of stores for event purposes:

    Parking is open except for holiday blackout dates.

    Blackout dates include all dates through Labor Day weekend (so the option to reserve spaces would only be available after Labor Day) and all holidays.

    Reserving parking spaces for events is not an option to for restaurants.

    For a store to rent a parking space for an event, either a front door or window must face the requested parking spaces.

    No food or alcohol is allowed outside (in the parking spaces).

    Available space is limited to 2 adjacent parking spaces.

    Events cannot last more than 3 hours. Weekdays and evenings are preferred.

    All outside displays must be a sampling of what the store sells and contain full merchandise displays or racks.

    Use of Parks & City Owned Facilities for Special Events

    Staff's highest priority is to ensure that the general public has substantial access to park an public facilities.

    The calendar of events for Parks and City Owned Facilities includes certain blackout dates (June 23rd - 1st week of August) each year. These dates were chosen for the blackout period because they are the busiest occupancy time for Aspen, and there are currently historical events on the calendar that use the parks during this time. Due to existing heavy use during this time, staff feels that additional use should be limited so that the parks can be used for general public enjoyment. If a user group highly desires to host a special event during the blackout period, staff has the option to approve the event at double the cost, provided the event does not negatively impact park health.

    Major holidays are non-negotiable blackout dates as well since the town is already at maximum capacity on these dates and cannot absorb further use. In addition, all holidays will be event free except for the 4th of July.

    All current park special events and long standing community events (Ducky Derby, Motherlode...etc.) are grandfathered in, however, staff retains the right to rotate parks as they see fit.

    Parks staff has the authority to give priority status to short term (defined as lasting two days of less, including setup/breakdown), local events in regards to determining scheduling and location within facilities and parks.

    Priority will also be given to community events involving locals gathering together in enjoyment of the parks as opposed to corporate sponsored events. Events that are good for the community, or have a community benefit, or a community health impact would also receive higher priority.

    Local low impact events for non-profit groups will not be charged any parks use permit fees (park rental fees) unless they request exclusive use of the park.

    Staff is in charge of determining which events best meet the public's needs, which parks work best for an event, and how to best protect the sustainability of each park.

    Anytime a park is impacted for more than four days, City Council approval is required.

    Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

    Refund Policy

    Refunds will only be issued as a credit to an account.  Refunds will NOT be given back on credit cards or as cash. Having established this, the following are the rules governing refunds issued as a credit to an account: 

    1) Refunds for a daily admission purchase will only be given on the same day of purchase and the customer must present a receipt.

    2) Patron must present a receipt in order to be considered eligible for a refund and must present the refund request in writing.

    3) Refunds or membership extensions will only be issued due to medical reasons.  The refund or extension will only be given once we are provided with a doctor’s note explaining that the injury or illness prevented the guest from using the facility.

    4) Refunds or extensions will not be given for a change of mind or a sudden move out of the valley. 

    5) Credit on a customer's account resulting from a refund is non-transferable. The credit can only be used by individuals within that account.

    6) A supervisor must approve all refunds of memberships before they are processed.

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  • Aspen Special Events & Marketing Rules & Policies
  • BISA - Business Intelligence Systems & Analytics Rules & Policies
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  • BISA - Business Intelligence Systems & Analytics Rules & Policies
  • BISA - Overview Rules & Policies
  • BISA Personnel

    Mission Statement

    The Business Intelligence Systems & Analytics (BISA) division exists to foster the best in class Wellbeing opportunities of the Aspen Parks, Recreation, Golf, Special Events and Arts enterprise, by stewarding the use of leading-edge technologies to deliver those opportunities, guided by best business practices and real-time financial analysis.

    Strategic Objectives

    The APR BISA Group has the following fundamental, strategic and conscious objectives:

    To provide innovative and best practice, private sector business disciplines to a city government department which heretofore did without them, including (but not limited to) structures found in a Department of Innovation, Department of Revenue Control  and Office of Enforcement and Compliance.

    To test, model, analyze and continuously inform Aspen Parks & Rec (APR) Department's five operating divisions (Parks, Rec, Golf, Arts, and Marketing & Special Events) regarding the development, duration, completion and delivery stages of their various projects, products, programs, events and/or promotions. BISA shall fastidiously track industry evolution, in order that APR may continue to innovate and remain a leader in these various spaces.

    To standardize and, where necessary, formalize communication and reporting across APR service groups, while ensuring that all members of the BISA team remain fully engaged with the content of said reports, to interpret them and advise accordingly.

    To source, implement and fully manage the most appropriate and user-friendly technologies for the internal users and external customers of the APR Divisions.

    To protect User data and monitor adherence to current and emerging personal and financial data protections and the governing rules relating, but not limited, to credit card transactions, data access and data storage. BISA shall be responsible for ensuring staff compliance to PCI, GDPR and similar governance and oversight bodies.

    To embrace 3rd party (non-self hosted), cloud-based, Software as a Service (SaaS) solution providers, therein causing transference of server hardware, software and any associated PCI and GDPR and similar requirements, from APR to said provider.  BISA shall be responsible for the associated monitoring of said vendor/provider compliance thereto; and

    To co-create with Division Directors the best-practice Policies & Procedures for each Division to facilitate departmental integrity and continuous consciousness for staff.

    To provide oversight and governance of said Policies & Procedures through consistent review, reporting and publishing in the Policy and Document (PAD) system, and regularly scheduled reporting to staff responsible for maintaining and implementing same.

    To investigate the postulation that APR’s local patron is best accommodated and served when APR services are considered as a part of a valley-wide affiliation of similar providers.

    To investigate the postulation that APR’s visitor patron is best accommodated and served when APR services are offered in advance of their arrival, as a packaged component within their selected travel product (ski, summer, etc).

    To facilitate technological systems for use by the APR Marketing division in attracting visitor patrons via awareness about APR services upon arrival in Aspen, when APR inclusion within a packaged travel product has not occurred.

    To investigate the postulation that APR’s services are best represented within the discussion of the Wellbeing of the Whole Human, promoting and advancing the Physical, Mental, Social, Spiritual, Career, Financial and Community Wellbeing of all patrons.

    Expansion of Inclusiveness

    The City of Aspen has historically focused on providing recreation amenities, facilities and programming for those that live in the incorporated city and pay taxes, as well as out of town visitors that come to visit our local environs. But to truly affect our local community, we must expand beyond the incorporated boundaries to include those that work here but live elsewhere.  To have measurable impact on the vitality of this community through recreation we must broaden our reach and further our inclusiveness. This requires the cooperative efforts of the entire valley's recreation service providers and centers. It is our intent to explore rallying those entities as potential partners with which to share in this vision and cause, investigating the related benefits from doing so.

    Expansion of Consciousness

    Recreation historically affects One's physical wellbeing. In this regard, we serve our current patrons well. It is our intent to explore the other components of wellbeing which come together with recreation to benefit the Whole Human. These wellbeing components include Physical Wellbeing (heretofore "recreation"), Mental Wellbeing, Social Wellbeing, Spiritual Wellbeing, Career Wellbeing, Financial Wellbeing, and Community Wellbeing. We intend to expand our programming and/or partner with other valley providers, to better serve the needs of our patrons.

    The Roaring Fork Valley Wellbeing Calendar is a prototype of the BISA efforts at work.

    Expansion of Effectiveness

    Unique opportunities exist where unique people exist. Witness the Roaring Fork Transit Authority, governing transportation throughout the valley. Our mission is to explore the potential of co-facilitating the creation and development of the Roaring Fork Valley Wellbeing Authority (RFVWA) or similar, a valley-wide recreation district made up of the valley-wide providers of all facets of Wellbeing for the Whole Human. This will take a collaboration of governments, non-profits and private industry, along with considerable exploration amongst these players. Several efficiencies will present themselves in the process. Most notably, a significant economy of scale occurs around shared systems for integrating activity and event calendaring, web and electronic distribution, product pass interchangeability, and even scheduling and point of sale functionality. We intend to explore, develop and present these systems as options as a foundational underpinning for the proposed RFVWA (or similar).

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  • BISA - Overview Rules & Policies
  • BISA - Personnel Rules & Policies
  • Nick Nicholson, BISA Director

    Mr. Nicholson is a thought leader and early pioneer in the Internet development, having introduced Global Distribution System (GDS) reservation technologies to the destination resort travel industry during the 1980s. Nick went on to create a few tech firms, co-founding a venture-backed private Internet technology lab (Snowmass Technologies or SnowTech) in 1995 at Snowmass Village, Colorado. SnowTech developed the Internet eCommerce Application Service Provider (ASP) object library known as SecureX, called in today's terms a cloud-based Software as a Service (SaaS) tech solution provider. By 2000, SnowTech partnered with Wall Street to prototype, incubate & launch several illustrious dot.coms using the SecureX library.

    Today Nick serves as the Director of Business Intelligence Systems & Analytics for the City of Aspen’s Parks & Recreation Department. The BI division is responsible for managing start to finish application and technological support for Parks, Recreation and Golf operations, growth and promotions, along with research, mining and prototyping of an ever-expanding reach in Patron acquisition, well-being, programming and support. 

    For over 40 years Nick has consulted on corporate technology with local governments and businesses, integrating the art of marketing with the science of automation. As an Internet technologist he has been a pioneer on the bleeding edge of discovery. But for Nick, his biggest discovery came in January of 2013 when he crossed paths with the technology of Orgasmic Meditation. As a Transformation Coach, he has since completed the OneTaste Coaching Certification and integrates his awareness of feeling, intimacy and connection with countless hours of training in, and a life-long practice of, Buddhist meditation. As the BISA Group’s Mentor and Director, Nick leads the Business Intelligence division with a focus on balancing increased revenues with enhancing the Patron experience, while building upon an ever-increasing "Wellbeing of the Whole Human" for all.

    Nick currently has two direct reports: 1) an Applications Specialist responsible for owning the role of subject matter expert for the various systems utilized by the various divisions of the enterprise (data in); and 2) a Financial Analyst responsible for extracting, interpolating and reporting the dynamic data collected in the process (data out).  In addition to managing the division and mentoring these two direct reports, Nick is the steering vision for BISA, keeping an eye on emerging technologies, combined with the resulting contract licensing, software development management, and overseeing testing and implementation of those new systems that are found to fit.

    Nick Nicholson CV

    Annie Buettow, BISA Applications Specialist

    Annie holds a Bachelor of Science Degree in Accounting and Economics from the University of Nebraska – Lincoln. She gained significant data processing and software experience in her work as a tax accountant prior to employment with the City of Aspen. Annie initially joined the Recreation Department in a customer service role, but quickly became the point person for configuration of the department’s former software system (ActiveNet). In 2016, Annie transitioned away from the frontline and independently performed an extensive due diligence on a new point of sale system (MaxGalaxy) to determine if it better suited the department’s technological needs. Her findings supported switching systems, which launched her into her new role.

    Annie Buettow is currently the BI division’s Applications Specialist, acting as the subject matter expert on the department’s point of sale system (MaxGalaxy). She manages the implementation of the system across multiple divisions, provides technical support of the system, develops new workflow processes, and facilitates user training.

    Annie also maintains the hardware necessary to run the point of sale system, including but not limited to: Internet network access, point of sale computers, credit card readers, RFID scanners, receipt printers, RFID card printers, cameras, digital scheduling displays, and several public wireless access systems.

    Annie is also in charge of maintaining the online database of enterprise-wide policies and procedures. This Policies & Documents (PAD) System provides a set of live and editable policies intended to guide staff to ensure we maintain best business practices. The system also displays a variety of financial reporting that can be referenced at any time.

    In addition, she oversees financial processes and procedures as they relate to MaxGalaxy, ensuring accurate accounting of over $5 million in annual revenue.     

    Ben Sachdeva, BISA Financial Analyst

    Ben Sachdeva is the BI division's Financial Analyst for the Parks, Recreation, and Golf divisions. Ben acquired his expertise over the last decade from the public and private sectors, researching and analyzing data from Securities Firms to Energy Markets.

    In his current role as a Financial Analyst, Ben mines data from our various technological systems and models the information into a useable form that directly impacts the operational decisions at each of our facilities. He compiles weekly revenue reports for Golf, Recreation, and Parks, including a comparative analysis to prior years. Ben also produces a monthly Profit & Loss Analysis, which tracks expenses against current revenues.

    In addition to his regular role, Ben has taken on consulting duties for various department-wide projects such as the Organizational Analysis, the Red Brick Arts Restructure, and the Mobility Lab.

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  • BISA - Personnel Rules & Policies
  • BISA - Policies & Procedures Rules & Policies
  • Covenant Not to Sue and Assumption of Risk

    Please read carefully before signing. This is a legally binding agreement.

    Through your purchase of the activities and use of the facilities as referenced herein, you agree to all the terms and conditions contained herein and give up your right to bring a course of action to recover compensation or obtaining any remedy for any injury to yourself of your property or for your death, however caused, arising out of your participation in the activities referenced herein or in use of City of Aspen facilities, now or anytime in the future.

    Acknowledgement of Risk

    I hereby acknowledge and agree that the activities referenced herein and the use of associated City facilities for those activities has inherent risks, including the risk of serious injury, paralysis and death. I have full knowledge of the nature and extent of all risks associated with my use and participation of the activities referenced herein and the use of City owned facilities.

    Release/Indemnification

    In consideration of my participation in the activities referenced herein and the use of City owned facilities, I, the subscribing user and participant, agree to release and on behalf of myself, my heirs, representatives, executors, administrators and assigns HEREBY DO RELEASE, the City of Aspen, its officers, agents, sponsors and employees from cause of action, claims, or demands of any nature whatsoever, including, but not limited to, a claim of negligence, which I, my heirs, representatives, executors, administrators and assigns may now have, or have in the future on account of personal injury, property damage, death or accident of any kind, arising out of or in any way related to my participation in the activities referenced herein or in the use of City owned facilities, whether that participation or use is supervised or unsupervised, however the injury of damage caused, including, but not limited to, the negligence of the City of Aspen, its officers, agents and employees. In consideration of my participation and use of City owned facilities, I ,the subscribing user and participant, agree to indemnify and hold harmless the City of Aspen, its officers, agents and employees from any and all causes of action, claims, demands, losses or costs of any nature whatever arising out of or in any way related to my participation or use of City owned facilities. The terms of this Agreement shall be in full force and effect on the date hereof, the date(s) upon which I participate in the activities referenced herein, and on any other occasion when I may participate or use City owned facilities to participate in the activities referenced herein.

    Department Vision & Philosophy

    Vision

    To preserve, enhance and provide access to our recreational facilities, parks, open space and trails.

    Philosophy

    Scenic views of the natural environment are one of the community’s greatest assets and the reason many people choose to visit or make the Aspen area their home. Maintaining and improving easy access to public lands throughout the UGB is equally important.

    The City and County have made great strides in the acquisition of open space during the last 40 years. The further acquisition of open space parcels should focus on wildlife habitat, the protection of scenic resources, trail connectivity and recreational uses.

    The City and County have dramatically expanded the regional trails network in recent decades. Further trail development should focus on connections between existing trails to further improve this outstanding network for the purpose of supporting an outdoor lifestyle, easy access to outlying public lands and to provide increased opportunities for the use of trails by commuters in both summer and winter.

    The City’s recreation programs and facilities have become a valuable asset for year-round residents as well as building on the community’s reputation as a center for high quality recreation. These programs and facilities must be constantly reassessed and revitalized in order to maintain one of the most valued features of the Aspen area.

    Parental Acknowledgement and Consent

    Parental Acknowledgement and Consent

    In the event that the User of said activities and the associated City facilities is under 18 years of age, I hereby represent that I am legally appointed or natural guardian of the participant as herein subscribed and that he or she is participating thusly with my full knowledge and consent; and that I join in the execution of the above Acknowledgements of Risk and Releases and Indemnifications and agree to the terms thereof and do hereby bind myself, my heirs, executors, personal representatives and assigns.

    Hospital and Medical Release

    As parent or legal guardian of the minor participant, I DO HEREBY CONSENT to the giving of emergency medical care or treatment of my son or daughter by any professional medical nursing staff of the Aspen Valley Hospital, or any other hospital, or any licensed physician, which in their judgment is required in case of accident or medical emergency incurred during said minor's participation of use of City owned facilities.

    Privacy and Cookies Policy

    Collecting your personal information helps the Aspen Parks & Recreation Department (APR) to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.
    • Check and verify your identity, and prevent or detect crime.

    We may share your personal information across the Aspen Parks & Recreation Department (APR) so we can provide you with relevant products and services.

    Your personal information is safe with us and will never be released to companies or organizations outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    AspenRecreation.com ("the Website"), and AspenParks.com, AspenGolf.com, AspenIce.org, and/or AspenParksandRec.com, etc. ("the Portals") are owned and operated by The Aspen Parks & Recreation Department (APR) of the City of Aspen, located in Aspen, Colorado. This policy, together with our Terms and Conditions, explain how APR may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

    Information we collect about you

    We collect information about you when you:

    • Visit the Website, and other sites accessible from the Website.
    • Register with and/or buy any passes, classes, events, products or services on the Website.
    • Take part in promotions, competitions, customer surveys and questionnaires.
    • Contact us eg in writing, call customer services.

    We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

    Using your information

    Collecting your personal information helps APR to better understand what you need from us. We use your information to:

    • Manage and improve the Website.
    • Personalize our services to you.
    • Administer and operate your account.
    • Process your orders.
    • Tell you about important changes to the Website and our services.
    • Understand your shopping behaviour to develop and improve our products and services.
    • Manage promotions, competitions, customer surveys and questionnaires.

    We may share your personal information across the APR Department so that we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of APR.

    We may use and share anonymised information outside of APR. However, we would like to reassure you that this never includes your personal information.

    Fun Pass (Membership Card) information

    We access the information recorded through the use of your Fun Pass (Membership Card) to help us improve our service to you and to make our communications more relevant.

    Marketing and research

    If you agree, we may contact you:

    • With offers and information about APR products or services
    • With offers and information about APR partners' products or services
    • For customer research eg to help improve our services

    Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.

    When you register online you can access a "Contact Preferences" page that allows you to tailor our communications to your preferences. To change your contact preferences simply click "Your Account" in the top frame and click "Your Contact Preferences". If you do not want to receive communications from us, select your choices by using the boxes available on that page.

    We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Contact Preferences" page.

    Cookies

    In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are always working on privacy and cookie-related improvements to the Website.

    What is a cookie?

    Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.

    Persistent Cookies - These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

    Session Cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

    Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

    You can find more information about cookies at allaboutcookies.org

    Cookies used on the Website

    A list of all the cookies used on the Website by category is set out below.

    Strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like online purchases via our shopping cart, cannot be provided.

    Functionality cookies

    These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

    These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting cookies

    These cookies collect information about your browsing habits in order for us to make offers that are relevant to you and your interests.

    These cookies are used to determine information relevant to you and your interests. They are also used to limit the number of times you see any of our offers, as well as help measure the effectiveness of an offering campaign.

    Using browser settings to manage cookies

    The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

    However, because cookies allow you to take advantage of some of the Website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

    Disclosing your information

    We will never disclose your information to anyone outside APR except where we have your consent or where we are required or permitted to do so by law.

    Other websites

    The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

    Changes to our policy

    This policy replaces all previous versions and is correct as of November 2014. We reserve the right to change the policy at any time.

    Contacting us

    If you have any questions, please contact us at parksandrec@aspenrecreation.net

    Last update: 11/11/2014

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  • BISA - Policies & Procedures Rules & Policies
  • BISA - Training Manuals Rules & Policies
  • Training Manuals - Location

    The Training Manuals that have been written and developed by the Business Intelligence Systems and Analytics (BISA) (formerly Business Intelligence & Technology (BIT) Group) of the Aspen Parks & Recreation Department are protected by copyright and designed for dissemination during an employee training. For this reason, they are not made publicly available here, rather they are located on a link of the same name, located on the internal city network app called City Source. To access, please login to the city network (requires secure credentials), navigate to the City Source app/page, then click on the Aspen Parks & Rec navigation on the lower left side of the home page. Thank you.

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  • BISA - Training Manuals Rules & Policies
  • BISA - Projects Rules & Policies
  • Past Projects

    MaxGalaxy Due Diligence: A thorough analysis was conducted on MaxGalaxy (Maximum Solutions) to determine if it was a better Point of Sale software solution for the Parks & Recreation Department. The analysis concluded that MaxGalaxy would indeed better suit our need than our previous software, ActiveNet Solutions.

    MaxGalaxy Setup & Implementation: On April 1, 2017, we launched MaxGalaxy across all divisions within the Parks and Recreation Department.

    Red Brick Arts Integration: At the end of 2017, the Red Brick Arts Council experienced a critical breach in integrity at its helm, causing the group to lose the confidence of the City of Aspen government, the owner of the building that housed the group, the Red Brick Arts Center (RBAC). At the beginning of 2018, the Parks & Recreation Department was consequently tasked with a) shoring up some immediate systems and resources with which to keep the RBAC doors open; and b) evaluate and propose the integration of the RBAC within the Parks and Recreation Department. In August of 2018 the city council adopted a resolution to absorb RBAC as proposed.

    Current Projects

    Department-wide Policies & Procedures: We are currently collecting, standardizing and publishing online the patron-side (public) and staff-side (private) policies and procedures for each of the department's 5 public interfacing divisions: Parks, Recreation, Special Events, Arts and Golf.  In addition to documentation, dissemination and training, BISA is providing oversight and policing for any cash handling and/or receivable management duties in this process.

    Department-wide Revenue & Expense Reporting & Comparative Analysis: We are currently producing revenue and expense reports for each of the financial divisions of our department (Parks, Recreation, Arts and Golf) and will soon create alert thresholds to trigger early on, should the a division's revenues start to fall short or their expenses begin to increase beyond that which is budgeted. 

    Cloud-based repository for collecting data: We are working on regular data export functionality from our internal systems, as well as from our enterprise activity, events and membership (Max Galaxy) hosted system. Once a regularly scheduled export/import has been achieved, the resulting repository will then be fodder for data mining software in our evolution of the Business Intelligence components of this department.

    Future Projects

    Produce an Output Mandate Plan: The BISA Division currently maintains systems to collect data, cleanse said data, and then mine said data for reports for the directors of the various other patron-interfacing divisions of the Department. Additionally, we generate reports with variance threshold triggers to alert these directors should they occur. This next step is to work with each of the division directors, interpolating and interpreting their data and reports, creating a division-specific (golf, vs rec, etc.) actionable outcome plan with measurable results, using CompStat analytical concepts. This effort is to induce plans to grow revenues and/or shrink expenses, becoming more profitable while building upon patron services.

    Business Intelligence Software implementation: Part II of the current data repository collection efforts moves us into the sourcing and implementation of a BI software with which to mine and model this data.

    Streamline the Concierge Program for Golf: Currently, the process for hotel concierges to book tee times and receive commissions for those bookings is cumbersome. It is our intention to review the entire process in-depth and develop a more satisfactory Concierge Program.

    Compile, archive and mine ARC entrance data: Beginning in December, 2012, we installed counting cameras at the Aspen Recreation Center at the front door, and various ingress and egress connections throughout the facility. The data is sent from the cameras at regular intervals and stored on a server in eMailed documents. This future effort will organize this raw data, convert it to a spreadsheet-like structure, and allow us to aggregate, assemble and mine the resulting data sets.

    Review opportunity for centralizing cross-divisional Front Desk/POS personnel: The former silos of technology, financial reporting, payables and receivables has morphed now into two new innovative and collaborative divisions (BISA and Admin Services). The next obvious (to us) opportunity to look at similarly is how to break open the divisional employment boxes of the department and investigate if a cross-divisional Front Desk/POS cadre of employees could be managed and scheduled to better meet demand, while maximizing economies of scale. 

    Parks 3P Project: We are currently evaluating the existing park rental system. Our goal with this project is to propose a viable restructure of the existing legacy Parks Policy, Process & Pricing Framework, in order to optimize the utilization and health of the Aspen Parks System.

    Organizational Assesment: An third-party, organizational analysis occurred for the Parks & Rec Department during the last half of 2018. We expect several new methodologies, policies and/or procedures to result from this effort, formulating into items for which BISA will be responsible to implement and monitor.

    Research Unified Funding Mechanism: The various divisions of this Parks & Rec Department are each uniquely funded through a variety of specific taxing forms and funds. This APR Unification Project is to review the steps, possibilities and potential components of rolling all elements of these funding mechanisms, including and especially those funds that are received from the city's General Fund, into that of an Internal Enterprise Fund. This notion will review combinations of user fees, sales tax revenues, fixed enterprise subsidies and the related bonding capacity thereof.

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